Frequently
asked
questions
what are your rates?
Rates vary by provider. In an effort to keep therapy accessible, we offer a variety of rates based on the level of expertise and training of each provider:
$200 per 53-minute session
$295 per 80-minute Brainspotting session (not covered by insurance)
$165 per 53-minute session
$140 per 53-minute session
We also offer a limited number of sliding scale spots for those who need to pay out of pocket but cannot afford the full rate. Please contact us for more information
do you take insurance?
Yes! Insurance benefits vary from one plan to another, but in general we are able to accept the following*:
Optum
Western Health Advantage
United Healthcare
Anthem Blue Cross Medi-Cal
Please note that not all therapists take every insurance. Please contact us for more information.
If you have a PPO plan not listed above, you likely have out-of-network benefits that you can use to get reimbursed for part of your session fee. Use our benefits checker below to see what your cost for services would be under your plan. If you plan to use one of the insurances listed above, please do not use the benefits checker, we will conduct a complimentary review of benefits for you during your consultation call*.
Need an explanation of out-of-network benefits? Click here to read more about them and how they work.
*Please note that while we will review your benefits prior to your first session, this is not a guarantee of coverage. Occasionally, your insurance will quote a copay/coinsurance or deductible that is incorrect, and you may ultimately owe more, or less, per session than initially quoted. The final amount you owe for each session, if any, is only determined once a claim has been finalized by your insurance. It is your responsibility to know your benefits and be aware of any changes that may affect your coverage.
what is your cancellation policy?
Please let us know at least 24 hours in advance if you need to cancel or reschedule a session. Cancellations made within 24 hours of the appointment will incur a $100 fee.
How Long Are Sessions?
Sessions are typically 53 minutes unless otherwise agreed upon in advance with your therapist. Sessions less than 53 minutes are still charged at the full rate.
What hours are you open?
We offer sessions Monday through Friday by appointment. Each therapist has their own schedule, but hours of availability generally range from 9am to 6pm.
If you are reaching out to schedule an initial 20-minute phone consultation, we usually respond within 1 business day. Availability for consultation calls vary on a weekly basis, but we always strive to work around your schedule and offer the soonest available time.
do you offer both in-person and telehealth?
Yes! We’re proud to offer in-person sessions for those in the greater Sacramento area. We intentionally designed our office to be a comfortable and relaxing space that you can look forward to visiting at each appointment. For those who prefer to do sessions virtually, we are able to offer telehealth appointments to clients anywhere in California. Please note that you must be physically located within California at the time of your appointment.
Will I be provided with a Good Faith Estimate?
Yes. If you are paying out of pocket you will be provided with what is known as a Good Faith Estimate, which outlines your estimated cost of services. If you receive a bill that is at least $400 higher than your estimate, you have the right to dispute it. As your therapy journey progresses, your Good Faith Estimate may be updated and you will be provided with a copy of the revised estimate. Those using insurance to pay for sessions will not be given a Good Faith Estimate. If you plan to use insurance and have questions about your copay or other costs, please ask us prior to the start of your first session.
What can i expect from working with An evolueR COUNSELING therapist?
Our therapists are compassionate, non-judgmental, and have undergone extensive training in their areas of specialty. We know that you may be reaching out to try therapy for the first time, or looking for something new after not seeing much progress in your previous therapy. Either way, we’re always happy to meet you where you’re at and learn more about how we can best help you achieve the life you’ve always dreamed of. Taking the first step towards healing can feel daunting, but we’re here to help take some of that weight off your shoulders.
how do i know if we’re going to be a good fit?
Do you like having an unconditionally supportive and empathic mental health professional in your corner? Great! Then our therapists will probably be a good fit. Also, we offer a free 15-minute consultation where we can discuss your goals and you can ask us any questions that will help you determine for yourself whether you would work well with one of our therapists. To schedule your free consultation, click here.
i’m interested in working with one of your therapists, how can we get started?
We’re excited to begin working together! Click here to contact us.